Welcome to Sip & Savor (the "Site", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from Sip & Savor (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Effective Date," and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from a variety of sources over the past 12 months. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

• Communicate with you

• Provide or improve the Services

• Comply with any applicable legal obligations

• Enforce any applicable terms of service

• Protect or defend the Services, our rights, and the rights of our users or others

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact Details: Your name, address, phone number, and email.

• Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account Information: Your username, password, security questions, and other information used for account security purposes.

• Customer Support Information: Information you choose to include in communications with us, such as messages sent through the Services.

Note: Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

• How you access and use our Site and your account

• Device information

• Browser information

• Information about your network connection

• Your IP address

• Other information regarding your interaction with the Services

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Service Providers: Companies that support our Site and Services, such as Shopify.

• Payment Processors: Entities that collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments.

• Online Tracking Technologies: Information collected when you visit our Site, open or click on our emails, or interact with our Services or advertisements through pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information obtained from third parties will be treated in accordance with this Privacy Policy. See the section below, Third Party Websites and Links, for more details.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with the Services, including:

• Processing your payments

• Fulfilling your orders

• Sending notifications related to your account, purchases, returns, exchanges, or other transactions

• Creating, maintaining, and managing your account

• Arranging for shipping

• Facilitating returns and exchanges

• Enhancing your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use

Note: Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as:

• Sending marketing, advertising, and promotional communications by email, text message, or postal mail

• Showing you advertisements for products or services

• Tailoring the Services and advertising on our Site and other websites to better suit your preferences

Security and Fraud Prevention

We use your personal information to:

• Detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity

• Ensure the security of your account

Note: If you believe your account has been compromised, please contact us immediately.

Communicating with You and Service Improvement

We use your personal information to:

• Provide customer support

• Improve our Services

• Maintain our business relationship with you

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Wix, see Wix's Cookie Policy.

We use Cookies to:

• Power and improve our Site and Services

• Remember your actions and preferences

• Run analytics and better understand user interaction with the Services

We may also allow third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Note: Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Removing or blocking Cookies can negatively impact your user experience and may cause some Services to work incorrectly or no longer be available.

Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Our website recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such a signal as a valid request to opt-out of sharing or targeted advertising for the associated browser or device. If possible, we will apply the opt-out request to your account as well.

Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

How We Disclose Personal Information

We may disclose your personal information to third parties for the following purposes:

• Service Providers: Vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

• Business and Marketing Partners: To provide services and advertise to you. These partners will use your information in accordance with their own privacy notices.

• With Your Consent: When you direct, request, or consent to our disclosure of certain information to third parties, such as shipping products or through your use of social media widgets or login integrations.

• Affiliates: Within our corporate group, in our legitimate interests to run a successful business.

• Legal Obligations: In connection with a business transaction (e.g., merger or bankruptcy), to comply with legal obligations (including responding to subpoenas and similar requests), to enforce terms of service, and to protect or defend our Services, rights, and the rights of our users or others.

Categories of Personal Information Shared

Over the past 12 months, we have disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above:

CategoryCategories of Recipients

Identifiers (e.g., contact details)Service providers, business and marketing partners, affiliates

Commercial information (e.g., order details)Service providers, business and marketing partners

Internet or network activity (Usage Data)Service providers, business and marketing partners

Geolocation dataService providers, business and marketing partners

Note: We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

Sale and Sharing of Personal Information

We have "sold" and "shared" (as defined in applicable law) personal information over the preceding 12 months for advertising and marketing activities as follows:

Category of Personal InformationCategories of Recipients

Identifiers (e.g., name, email, phone number)Business and marketing partners

Commercial information (e.g., products purchased)Business and marketing partners

Usage DataBusiness and marketing partners

Third Party Websites and Links

Our Site may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party.

Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

The duration for which we retain your personal information depends on various factors, including:

• Whether we need the information to maintain your account

• To provide the Services

• To comply with legal obligations

• To resolve disputes

• To enforce other applicable contracts and policies

Your Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances. We may decline your request as permitted by law.

• Right to Access / Know: Request access to personal information we hold about you, including details about how we use and share your information.

• Right to Delete: Request that we delete personal information we maintain about you.

• Right to Correct: Request that we correct inaccurate personal information we maintain about you.

• Right of Portability: Receive a copy of the personal information we hold about you and request that we transfer it to a third party, under certain circumstances.

• Restriction of Processing: Ask us to stop or restrict our processing of your personal information.

• Withdrawal of Consent: Withdraw consent where we rely on it to process your personal information.

• Appeal: Appeal our decision if we decline to process your request.

• Managing Communication Preferences: Opt out of receiving promotional emails at any time using the unsubscribe option in our emails. We may still send you non-promotional emails, such as those about your account or orders.

You may exercise these rights by indicating so on our Site or by contacting us using the details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity before responding to your request. You may designate an authorized agent to make requests on your behalf, subject to verification.

We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details provided below. If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside the country you live in. Your personal information is also processed by staff and third-party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

• Email: contact@quenchj.com

• Phone: +1 (908) 954-5226

• Address:
  CAROLINE TEAGUE LLC
  9315 CERULEAN DR UNIT 205
  RIVERVIEW, FL 33578
  USA

We’re here to help and ensure your privacy and security with Sip & Savor.

Sip & Savor
Bringing joy to every sip.